Your sanctuary of wellness: SPA MEMBERSHIPS

Step into a new age of self-care with our spa memberships.
At Wellness at The Randolph, we invite you to immerse yourself in a world of serenity and well-being. These curated memberships were designed by our expert wellness team to provide you with a personalised journey to relaxation and revitalisation, all within the luxurious setting of our historic hotel.

    • Hidden in the heart of the hotel, our spa is your escape from the outside world, with a convenient location in the heart of Oxford.

    • Enjoy personalised wellness experiences from our spa menu, tailored to your needs by our expert therapists with premium products from Germaine de Capuccini.

    • Redeem exclusive member benefits and discounts for other areas of The Randolph Hotel.

    • Make a commitment to your health and well-being.

  • Your weekly escape.

    • £55 monthly or £605 annually (receive your first month free with our annual option).

    • Limited Thermal Suite access, Monday - Friday.

    • Complimentary use of a plush robe and towel during your visits.

    • Receive complimentary pair of flip-flops and a reusable Wellness at The Randolph tote bag upon joining.

    • Indulge in 10% off all treatments, Monday - Friday.

    • 10% off all Germaine de Capuccini and Malin + Goetz retail products.

    • Bring a guest to the Thermal Suite for 20% off the standard price Monday - Friday.

  • Elevate your well-being.

    • £75 monthly or £825 annually (receive your first month free with our annual option).

    • Limited Thermal Suite access, Monday - Friday.

    • Complimentary use of a plush robe and towel during your visits.

    • Receive complimentary pair of flip-flops and a reusable Wellness at The Randolph tote bag upon joining.

    • Indulge in 10% off all treatments, Monday - Friday.

    • 15% off all Germaine de Capuccini and Malin + Goetz retail products.

    • Bring a guest to the Thermal Suite for 50% off the standard price Monday - Friday.

    • Receive a £20 credit each month towards any spa treatment.

    • Enjoy 10% off dining at The Alice restaurant.

  • The ultimate spa experience.

    • £115 monthly or £1,265 annually (receive your first month free with our annual option).

    • Unlimited Thermal Suite access daily, Monday - Sunday.

    • Complimentary use of a plush robe and towel during your visits.

    • Receive complimentary pair of flip-flops and a reusable Wellness at The Randolph tote bag upon joining.

    • Indulge in 10% off all treatments daily, Monday - Sunday.

    • 20% off all Germaine de Capuccini and Malin + Goetz retail products.

    • Bring a guest to the Thermal Suite for 50% off the standard price daily, Monday - Sunday.

    • Receive a £30 credit each month towards any spa treatment.

    • Enjoy 10% off dining at The Alice restaurant.

    • Receive 10% off our best available rate for a luxurious stay at The Randolph Hotel.

  • Membership Terms and Conditions:

    • Memberships are non-transferable and non-refundable, except at management’s discretion under exceptional circumstances.

    • Monthly payments are due on the same day each month; failure to pay may result in suspended privileges.

    • Annual memberships are payable in advance.

    • Benefits are subject to availability and may require advance booking. Spa access may be limited during peak times.

    • Management reserves the right to amend terms, benefits and pricing, with reasonable notice.

    • Opening times are subject to change. Please contact the spa for current operating hours.

    • Discounts cannot be combined.

    • Monthly credits cannot be accumulated and expire each month.

    • Retail discounts apply to full priced items only.

    • The Hotel reserves the right to change the product brands.

    • Treatment availability is subject to therapist availability. Booking in advance is recommended to avoid disappointment.

    • Food & Beverage discounts are valid in our restaurant and bar: Morse Bar, The Alice, and the Drawing Room.

    • Guest passes are valid only when accompanied by a member. Guests may not redeem discount without the member present.

    • Use of spa facilities is subject to spa rules. Members must familiarise themselves with rules and abide by them, or membership may be revoked with no refund.

    • Minimum age for spa access is 16, and those under 18 must be accompanied by an adult. Members must be 18 or older.

    Health & Safety:

    • Inform the spa of any health conditions, allergies, or injuries.

    • The spa may refuse service if behaviour or condition is unsuitable.

    Termination of Membership:

    • The spa may terminate memberships for violations or other reasons, with potential refunds at management’s full discretion.

    • Monthly memberships may be cancelled only with written notice. Cancellations must be submitted before the monthly charge determined by the member’s join date. For example, if a member cancels after their monthly charge date, no refund will be given.

    • Annual memberships are non-refundable, except at management’s discretion under exceptional circumstances.